Expanded RCM and back-office services are now available to long-term care communities through Quality Healthcare Resources.
Professional revenue cycle management services for long-term care communities are more important than ever as communities face census challenges, reimbursement complexities, and staffing shortages. That’s why Polaris Group is excited to welcome Quality Healthcare Resources to the Assembly Health family of companies.
Introducing Quality Healthcare Resources
Headquartered in Lakewood, New Jersey, Quality Healthcare Resources supports hundreds of skilled nursing communities in 20+ states with scalable and holistic back-office solutions. Its services include billing collections, accounts payable, cash management, and financial reporting. Its white-glove client support allows operators to focus more time on patient care while seeing improved financial performance and administrative efficiencies.
Assembly Health is a leading facilitator of value-added services for long-term care communities across the country. Polaris Group partnered with Assembly in early 2019. Since then, Polaris has expanded its compliance, healthcare consulting, and staffing solutions to more long-term care communities and built creative new solutions like its Remote MDS Coordinator Program.
Comprehensive support and financial relief for long-term care providers
“Polaris has supported long-term care communities with exceptional staffing, consulting, and revenue cycle management services for over 30 years. Quality Healthcare Resources’ addition to the Assembly Health family deepens and expands the solutions we can offer to Polaris’ clients,” shared Jack Fitzgibbons, Assembly Health CEO.
Polaris’ Director or Revenue Cycle Management, Kristy Brown, added, “Skilled nursing operators are overwhelmed by competing high-priority challenges right now. Communities need great staff to provide care. They need well-run mock surveys to maintain state compliance. They need strategic RCM to keep their doors open. Together, Polaris Group and Quality Healthcare Resources offer those holistic solutions and some relief. Skilled nursing operators can improve their cash flow, increase net collections, and gain visibility through the combined financial expertise of Polaris and Quality Healthcare Resources.”
Take your first easy step toward improved cash flow
Revenue cycle management is complex and professional revenue cycle management services are relatively new to the long-term care industry. A good first step to better understand your revenue cycle and determine if you need support is through Quality Healthcare Resources' complimentary A/R Assessment. Using a few pieces of data, Polaris and Quality Healthcare Resources’ RCM experts will analyze your community’s RCM performance and provide a customized report with actionable insight for improvement.
For more information, on the complimentary assessment, RCM, or other back-office solutions, contact Vickie Elliott at vickie.elliott@polaris-group.com