Polaris Group
Consulting Services & Solutions
Infection Control Services
Patient-Driven Payment Model (PDPM) Readiness Services
Medicare Consulting
Nursing Consulting
Therapy Consulting
Financial Consulting
OBRA Mock Survey
Revenue Cycle Acceleration
Apollo RM: Risk Management
RAC Audit
Interim MDS
Permanent Recruitment Services
Interim Placement Services
Cost Report Services
False Claim Risk Assessment
Corporate Compliance Consulting
Independent Review Organization (IRO)
Assisted Living Facility Consulting
Additional Services
Call us at 1-800-275-6252
Polaris Group Solution Center

A Post-Acute Comprehensive Hotline. The Polaris Group Solution Center Hotline is an exclusive resource and support service available only to Polaris Group customers for one low monthly fee. Staffed from 9:00 to 5:00 EST Monday through Friday, the Hotline responds to most emails within one hour — and to all emails/calls within 24 hours.  All Solution Center customers also receive our Regulatory updates and Pulse Newsletter.

Whether your facility has a pressing healthcare question or just needs to confirm what you already know, the Polaris Group Hotline offers expert consultation and answers to questions about topical healthcare issues, including:

  • Medicare Coverage for both Part A and B
    • Technical Requirements
    • Benefit periods/Spell of Illness
    • Supporting Medical necessity for Part A or B services
    • Presumption of Coverage
    • Waivers
    • Any and all Medicare Coverage questions
  • Billing Issues Medicare and/or Managed Care
    • UB-04 Compliance questions
    • Consolidated Billing
    • Revenue Codes/dates
    • Physician
    • PDPM HIPPS codes and Rates update
    • Financial questions
  • MDS assessment issues
    • MDS Coding
    • Scheduling and ARD issues
    • MDS correction policy
    • Types of assessments to be completed
    • Combining assessments
    • Interrupted Stays
    • Interim Payment Assessments
    • OBRA MDS Related updates
  • Survey Compliance
    • Compliance and F-tags
    • Infection Control practices and reporting
    • Regulation interpretation
  • 5 Star/SNFQRP
    • How calculated
    • Updates and changes
Other Polaris Group Services you may be interested in:
   Therapy Services
  Medicare Services
  Nursing Services
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